Billing and Payments

How will a charge from AnswerLady appear on my credit card statement?

The description of a charge from us will appear on your credit card billing statement as "ANSWERLADY.COM." If you have any other billing questions, please contact Customer Care.

I found a charge from ANSWERLADY.COM on my credit card statement. Who are they?

The name might sound vaguely familiar, but perhaps you cannot quite recall what it was that you bought from ANSWERLADY.COM. Here, we answer your questions about this billing name and how to proceed in regards to recurring charges. What is ANSWERLADY.COM? ANSWERLADY.COM is the billing name for purchases made on the AnswerLady public records search site. What is the charge for? Depending on the d...

How much does AnswerLady cost?

AnswerLady offers two products at price points to meet your specific data and budgetary needs. AnswerLady Membership As an AnswerLady member, you can enjoy searches and reports for as little as $16.95 per month with a 3-month membership (billed quarterly at $50.85), or $24.95 for a 1-month membership. Both memberships include available data such as contact information, aliases, relatives, known...

What is your refund policy?

We apologize if you are dissatisfied with your search results or the AnswerLady service. Because AnswerLady is a search service that accesses public records, and not a data collection site, we are unable to guarantee that a search will return any particular result—in other words, your subscription pays for the use of our search tools, not for the data you are expecting to find. We do provide a ...

How do I update my payment information?

To update your account information, follow these steps: Log into your AnswerLady account. From the Dashboard menu, select My Profile. From the displayed Billing Info options, select Manage Subscription. Click the Payment Methods link. Click the box that shows your existing primary payment method, then click the Edit Payment Method link. Alternatively, you can click the Add New button to add an...

What payment methods do you accept?

AnswerLady accepts all major credit cards: Visa MasterCard American Express Discover Debit cards with a Visa or MasterCard logo We also accept payment via PayPal. We are unable to accept cash, checks, or money orders at this time, nor are we able to process payments through online wallet payment services such as Venmo.